Privacy Policy

Privacy Policy

Welcome to The Laundry Room Company (“The Laundry Room Company”). This is our Privacy Policy (“Privacy Policy”), which we have created to inform you of the types of information that we collect from you. We have also created this Privacy Policy to inform you of how we use that information because we believe in transparency and value your privacy.

We may change or discontinue this Privacy Policy at any time, and we reserve the right to do so. If we change this Privacy Policy, we will also change the Effective Date, which is located at the top of this page. If you continue to use the App after we change the Effective Date, you agree to our change to the Privacy Policy.

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the The Laundry Room Company website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

What do you collect from me?

We may collect the following personal information from you:

• Any information that you voluntarily submit to the App;
• Your user name, name, email address, phone number, state, city, country, or zip code; and
• Your payment information, which is used to complete a transaction.

We may also collect the following personally identifiable information from you:

• Your IP address;
• Your geolocation;
• Your use of the App;
• Information stored in cookies, pixel tags, or web beacons; and
• Any other additional analytics data that you voluntarily submit to the App.

How do you use this information?

We use this personal and personally identifiable information to:

• Provide you with the App and its services;
• Communicate with you;
• Troubleshoot problems with the App;
• Complete a transaction that you have initiated;
• Update you on changes to the App; and
• Update you on our services or the services of third parties.

How do you store this information?

THE LAUNDRY ROOM COMPANY stores and processes your personal and personally identifiable information on computers located within the United States. By using the App, you agree to the collection and processing of your personal and personally identifiable information in the United States and hereby expressly waive any rights that you may have under the EU Data Protection Directive.

We use commercially standard technology to help protect against the unauthorized disclosure of your personal and personally identifiable information, including encryption. Though we do our best to protect your personal and personally identifiable information, you provide all such information at your own risk.

Do you share my information with third parties?

THE LAUNDRY ROOM COMPANY will only share your personal or personally identifiable information with third parties in the following situations:

• Where THE LAUNDRY ROOM COMPANY or one of its Licensees has obtained your consent;
• Where it is necessary to provide you with services initiated at your request;
• Where it is necessary to share such information with THE LAUNDRY ROOM COMPANY’S parents, subsidiaries, successors, Licensees, and assigns;
• Where THE LAUNDRY ROOM COMPANY has been purchased by or has purchased a third party;
• Where it is needed to respond to information requests by government authorities;
• Where it is demanded by a court order or subpoena;
• Where it is needed to protect the employees, independent contractors, users, members, officers, directors, or shareholders of THE LAUNDRY ROOM COMPANY; and
• Where it is needed to help prevent against fraud or the violation of any applicable law, statute, regulation, ordinance, or treaty.

SMS opt-in and phone numbers collected for text message communication will never be shared with third parties or affiliates for marketing purposes. These numbers are used solely for service-related communication, such as order updates, reminders, and support.

Mobile Data & SMS Consent

We value your privacy. When you provide your phone number, you may consent to receive SMS messages from The Laundry Room Company LLC.

We do not share your mobile opt-in, SMS consent, or phone number with any third parties or affiliates for marketing purposes.

If you opt in, we may send you text messages related to your laundry orders, updates, billing, and customer service.

What can I do to stop the collection of my information?

You can cease THE LAUNDRY ROOM COMPANY’S collection of your personal and personally identifiable information by taking the following steps:

• By adjusting your browser to block or limit cookies, pixel tags, and web beacons; or
• By deleting your Account according to the Terms of Use Agreement.

Your California Privacy Rights

California residents have the right to request information about any third-party companies with whom THE LAUNDRY ROOM COMPANY shared personal information in the preceding calendar year. You may obtain this once per year, free of charge, by contacting us at [email protected].

How can I contact you?

All questions and concerns about this Privacy Policy may be sent to THE LAUNDRY ROOM COMPANY at:
Email: [email protected]